BIOLAP prides itself on its ability to support clients fast and effectively. We provide extensive product and solution support in the United Kingdom, Europe and South Africa.
We provide first-line support and consulting assistance for supported products and solutions, subject to a Services Agreement being in place.
Where our solutions are subject to agreed warranties, BIOLAP will provide error correction to documented features of the current release build at no charge for clearly documented examples of errors that you provide and which are reproducible in our environment. Any issue that is addressed by the current release build of Products will require that you upgrade to that build.
Please contact us for more information: +44 (01952) 456-453 or +44 (07785) 766-829